![]() The best of all is that this information is collected automatically. There’s a feature called Time and Attendance in Insightful, which tracks clock-ins and clock-outs, overtime, and offline time (time spent at meetings, or doing work away from the computer). Insightful also allow you to see when the employees are absent, but not in the same way as DeskTime. It really makes absence tracking much simpler than most other tools. Furthermore, it gives you a great visual representation of everyone’s status, so managers know at any point who is at work, who is taking a break, etc. It helps you track and log days when your employees were absent, and it has a scheduling feature to help you plan shifts ahead. We really like DeskTime’s feature called Absence calendar. We tried contacting DeskTime support through chat, and we waited 80 hours for a response! To be fair, the weekend was included, but still - we know that not every client has weekends off, and if anything goes sideways on a Saturday, you can count on Insightful to fix it. Some information is only accessible through a few confusing steps, instead of through one click.Īdditionally, Insightful prides itself in having a stellar customer support team which is available every day, and usually responds within 10 minutes. ![]() ![]() Their interface isn’t as friendly as Insightful’s. On the other hand, DeskTime requires that you invite employees to join you and install additional browser extension so you can track URLs. Installation of Insightful is much simpler than DeskTime, because Insightful contains one small installation file and you can either invite your employees through email to install it, or you can use an active directory and install it on all office computers at once. On the other hand, Insightful leads when it comes to security because it can be installed in stealth mode, which makes it perfect if you’re trying to catch someone red-handed. Once the time runs out, Insightful will keep tracking activities. You can limit the private time during the day, so employees aren’t able to exploit this option. When this option is turned on, Insightful stops tracking everything. Which is why we created a Private Time option, which employees can select while they’re on their break. Employees can easily forget to turn back on the employee screenshot monitoring software, once they’re back from the break. However, at Insightful, we believe that such a system is susceptible to human error. Additionally, screenshots are taken at random times during the hour (you set the frequency), or with Insightful you can take an instant screenshot whenever you need it.ĭeskTime allows employees to turn off the software when they want, for example if they’re on their break. While this feature might be excellent as an added security layer, it can definitely be considered more intrusive, and it could endanger your employees’ privacy.īoth solutions have a screenshot option, which you can turn on or off. We’re saying this because it’s able to track direct URLs, while Insightful only shows you the name of the website employee is visiting. However, you could say that DeskTime is in a way more aggressive when it comes to monitoring features. ![]() Depending on how you set them up, it’s likely you could get the same information from both versions of the software.ĭespite the similarities, these two software have some major differences and we’re going to present them in three different groups:īoth of these solutions are capable of tracking computer activities automatically. They both fall into the time tracking software/employee monitoring category, so they are very similar. Insightful is the perfect DeskTime alternative. Online chat and video support in English,French,and Spanish Basic plan:$30 for 5 users+$5 per additional user
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